International Rescue Committee hiring Senior Protection Manager in Cox’s Bazar, Chattogram, Bangladesh | LinkedIn (2024)

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Program BriefFounded in 1933, International Rescue Committee (IRC) is one of the world’s leading agencies working in post-conflict and development contexts, supporting communities in over 40 fragile, failed and developing states. In this capacity, we work to restore safety, dignity and hope to millions who are uprooted, struggling to endure and wishing to advance on a path of development.

IRC has been present in Bangladesh since 2017 and obtained registration with the NGOAB in March 2018. Since IRC obtained registration, it has moved quickly to expand its integrated emergency health and protection response through both direct and partner-based programming focused on primary healthcare, women’s protection and empowerment (WPE), sexual and reproductive health (SRH), gender-based violence (GBV) and child protection (CP). Recently IRC has also introduced two new programs: protection rule of law (PRoL) and education. Throughout 2018, IRC’s response strategy primarily began with targeting Rohingya refugees in Cox’s Bazar, while meeting the significant needs in both refugee and host populations, as already existing vulnerabilities were compounded with cyclical monsoon and cyclone seasons that imposed additional threats to the lives and protection of those refugees as well as vulnerable host populations. IRC is growing over time its geographic coverage within Cox’s bazar, thus expanding its networks and partnerships around emergency preparedness and response work, reach beyond the Rohingya refugees, and target the vulnerable host groups in all over Bangladesh.

Purpose of the RoleThe Senior Protection Manager will be responsible for technical oversight and program management of IRC's Protection Monitoring, Protection Mainstreaming, Community-Based Protection, Signpost intervention, Individual Protection Assistance (IPA), durable solution for Rohingya refugees, strengthening of local justice mechanism and Legal Assistance Programming including Partnership Management. Operation from the Ukhiya field office, will conduct regular technical visits to PRoL teams working in all program areas to ensure that interventions are technically sound, in-line international standard methodologies, and are appropriately meeting the needs and priorities of vulnerable individuals in target communities. The role requires collaboration and mentoring of the protection team to and coordinate with the Women’s Protection and Empowerment, Child Protection and others IRC’s sectors. This position will supervise Protection Managers and Editorial Manager.

Highlights Of Key ResponsibilitiesProgram Management and Development:

• Responsible for the startup, managing, and implementing protection monitoring, community-based protection, IPA, two-way communication, Protection Mainstreaming, Legal Aid programming and advocacy initiatives.
• Directly manages the protection monitoring program coordinating regular data collection, emergency assessments, referrals, information dissemination and awareness sessions and ensures that program activities are responsive and executed to a high-quality standard.
• Lead to develop the training manuals, capacity building, introduce peer coaching and build their practice around supervision and support to frontline staff, with the aim of strengthening their technical capacity, exchanging knowledge, and providing professional development guidance at field level in line with IRC technical best practices and standards.
• Lead for partner staff’s capacity need assessment and capacitate, and follow-up the partner’s performance in coordination with Partnership team.
• Support to program team for liaising with government officials and other stakeholders to ensure support for the program and coordination including project need assessment, CIC/government approval.
• Liaising with government officials and other stakeholders to ensure support for the program and coordination FD7, FD6 drafting (critical issues)
• Ensure appropriate use of IRC global technical resources for all trainings, including the Protection Mainstreaming Monitoring and Evaluation System (Proms)
• Develop and continuously update and refine quality systems and tools for protection monitoring to ensure the effective collection and analysis of qualitative data relating to the protection environment, including physical safety and security, freedom of movement, documentation, safe and equitable access to services, etc.
• Use protection monitoring data support the development of advocacy messages for the Bangladeshi humanitarian crisis.
• Capacity building for protection team on protection monitoring data collection, data verification, and data analysis.
• Support to PRoL coordinator for ensure durable solution monitoring (physical safety, materials safety and legal safety), identifying advocacy messages and conduct national and regional level advocacy for repatriation, relocation and resettlement) in coordination with Advocacy team.
• Ensure protection activities are of high technical quality, meet humanitarian standards and are flexible and responsive to contextual changes.
• Develop guidance notes, TOR, follow up of quality benchmark for ensuring the program quality related to the PRoL program with support of PRoL coordinator.
• Ensure that protection-related internal and external reporting programmatic and donor requirements are met, and that reports are publication quality and are submitted on time.
• Support to the manager for 5W report, Sitrep, and protection monitoring report for IRC and Sector.
• Liaising with government officials and other stakeholders to ensure support for the program and coordination including project need assessment, CIC/government approval, and Certificate for Local Authorities (CLA) in coordination with government liaison team.
• Provide quality oversight of the information products coming.
• Support to develop the awareness package and communication materials based on protection needs.
• In collaboration with the protection managers, ensure smooth management and integration of project work plans and budgets (budget forecasting, development of spending plans, item forecaster, risk matrix, work plan/operations plan, salary mapping, monthly/quarterly BVA review and adjustment, budget follow-up), procurement plans, timely recruitment, and accurate reporting that conforms with IRC and donor regulations; Participate in cross-departmental collaboration and coordination with Health, Child Protection and WPE colleagues establish linkages between the programs.
• Coordinate and participate in the development and review of budgets for program proposals in conjunction with the PRoL Coordinator, grants and finance departments.

Staff Support

• Support with the hiring, supervising, and build the capacity of protection team members in relevant technical and management competencies.
• Provide technical guidance, on the job mentoring and coaching for protection team.
• Ensure ongoing training and targeted technical capacity building for the entire protection team.
• Support Field Coordinators to make certain that program managers put capacity development plans in place for the national protection teams based on documented capacity needs assessments exercise.
• Approve and manage attendance and leave requests to ensure adequate departmental coverage. Ensure monthly, accurate timesheet submission and carry out probationary reviews.
• Hold high-quality meetings with each direct report on a regular and predictable basis, at least monthly.
• Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.
• As required identify staff performance issues and work with Human Resources to document and address these as per the National Staff Employment Policies
• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
• Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.

New Business Development

• Develop the recommendations for a strategy for the refugee response.
• Contribute to business development opportunities, including developing concept notes, proposals and budget as required.
• Develop and/or input into protection assessments and protection reporting analysis for the purpose of program development.
• Engaged partner for proposal/concept note development in coordination with Partnership team.
• Find opportunities for partnership and strategic collaboration.

Representation, Coordination And Advocacy

• Actively participate in, and contribute to, coordination meetings and working groups, specifically the Protection sector coordination group and other related task forces
• Develop and maintain effective working relationships with other key partners, including donors, government actors, UN agencies, international and local NGOs, and other relevant actors; establishing IRC as one of the leaders in protection.
• Seek to establish and develop partnerships and collaborate with the Bangladeshi and Rohingya civil society and local partners.

Minimum Qualifications:Experience (Including Sector/industry)

• At least 6 years NGO experience preferably in a management role
• 2-3 years of experience in implementing similar programming i.e. protection monitoring, community-based protection, Signpost and legal aid in an emergency or complex emergency context

Competencies: Knowledge, Skills & Ability :

• Solid understanding of Protection Monitoring; Community-Based Protection, Protection Mainstreaming and/or Legal Aid
• Demonstrable understanding of the relevance of international humanitarian law and human rights law to humanitarian action
• Shown, successful managerial experience and previous experience of nationalization process strongly preferred.
• Strong skills in analyzing data to inform advocacy initiatives.
• Demonstrable knowledge of and commitment to human rights and protection
• Strong communication and interpersonal skills with excellent analysis and writing skills.
• Excellent analytical, writing skills and fluency in English.
• Strong team and people leadership, management, organizational and development skills
• Works well in and promotes teamwork, comfortable in a multi-cultural environment, flexible and able to handle pressure effectively and productively.
• Additional qualities: ability to multi-task, well, ability to improvise, flexibility, adaptability to handle transitions and change.
• Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint

Language Preference

• Strong communication skill in both written and spoken English.
• Familiarity with the local dialect with get preference.

Specific Educational Qualification

• Master’s degree in Humanitarian/ Social Work/ Human Rights/ International Law/ Social Science
• Advance degree in relevant subjects will get preference.

Professional Degree/Certification

• Professional degree related to the role will be an added advantage.

Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.