Digital marketing and content manager jobs | CharityJob (2024)

Join The Society as Communications and Membership Manager to drive our strategic objectives and elevate the profile of physiology among the public and key stakeholders. You will be responsible for developing and executing effective integrated communications plans, supporting the development of resources for the Training Hub, and leading strategic initiatives for membership recruitment and retention. Additionally, you will oversee the efficient delivery and maintenance of grants, ensuring good governance practices.

The Physiological Society

The Physiological Society has made significant contributions to our knowledge of biological systems and the treatment of disease. The Society promotes physiology and supports those working in the field by organising world-class scientific meetings, offering grants for research, collaboration and international travel, and by publishing the latest developments in its leading scientific journals.

The position

In this role, you will coordinate The Society’s communications activities to ensure a coherent and impactful narrative, manage the Communications Grid, and act as a brand champion. Your responsibilities will include establishing and maintaining networks with partner organisations and third-party suppliers, managing the communications and membership budget, and leading the establishment of key performance indicators for communications and engagement activities. You will also develop targeted narratives, oversee the production of various communications content, and monitor trends to propose innovative projects.

The Communications and Membership Manager has line management responsibility for a Senior Communications Officer, Membership and Grants Officer, and a Communities and Contents Officer.

Who are we looking for?

The ideal candidate will have a Life-Science degree or relevant experience in Life Sciences. They should have a strong track record of developing and delivering multi-channel communications for diverse audiences, including translating complex research for lay audiences. High digital literacy is essential, encompassing digital design tools, content creation, website management, email platforms, and social media management. Experience in project management, creating accurate visual and written content for various platforms, and excellent organisational skills with a proactive problem-solving approach are required. The candidate should also have experience maintaining professional relationships, working collaboratively within a team, and line management.

What can we offer you?

We offer great benefits including 30 days holiday (including our Christmas office closure days); non-contributory pension scheme; private medical insurance; life assurance; flexible working; and, excellent training and development opportunities.

We are committed to actively promoting equality, diversity and inclusivity. To this end we would welcome applications from individuals from underrepresented groups, including minoritised communities and applicants with a disability, to better reflect the community we support and help broaden our perspectives.

Please do not apply if you do not have the legal right to work in the UK.

To apply, please email a CV and covering letter to the HR Manager via the button below.

We reserve the right to close this vacancy early if we receive a suitable application for the role. Therefore, if you are interested, please submit your application as early as possible.

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About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.

Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.

About the role

As digital content officer, you’ll design, edit and optimise our web content to help our users feel empowered throughout their breast cancer experience.

From personal stories and blogs to landing pages and webforms, you’ll support teams across the charity and lead the content creation for some of our key projects and campaigns.

You’ll know content design, search engine optimisation (SEO), user experience (UX) and accessibility best practices like the back of your hand and be able to advise teams on the correct approach for their pages. And with support from our digital analytics manager, you’ll be able to advise teams on how to improve their content to drive conversions.

Not only will you be able to take the lead, but you’ll also be a team player. You’ll be able to take direction from the digital content manager on bigger projects and collaborate with other members of your team.

You’ll join the team at an exciting time as we’re amid our digital transformation project. You’ll play a key role in moving our content from the old to the new website. You’ll also help set the standard of content on the new website by training teams on new processes on the new CMS and coaching them on web best practices.

This role is a 12 month fixed-term contract.

About you

A successful candidate will have a strong background in digital and experience in creating web content that packs a punch. You’ll have a can-do attitude, a methodical approach to your work and enjoy creating content.

You’ll have a comprehensive understanding of content design, accessibility, SEO and UX principles. And know how to take this knowledge and use it to create engaging content that supports our user's and charity’s needs.

Job description and benefits

The job description and our attractive benefits package are available for you to download.

Primary location of role and hybrid working

This role can be based in our Cardiff, Glasgow, London or Sheffield office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact us in the first instance.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am on Friday 21 June 2024

Interview date Wednesday 26 and Thursday 27 June 2024

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• At least 3 years proven experience in a fundraising, brand, or marketing role, including with elements of digital marketing, data analysis or insight.
• Proven track record of exceeding targets (financial or otherwise).
• Proven ability to write engaging copy for different audiences across varied channels.
• Significant experience and confidence in using a CRM and building processes for storage and reporting.
• Experience of budget and project management.
• Excellent working knowledge of digital marketing tactics and channels.

Desirable Criteria:

• Experience of working in a fundraising/charity context.
• Line Management experience.
• Proven track record of using data analysis techniques (and audience insight) to drive decision making.
• Experience of using Canva or MS Publisher
• Experience of using Raisers Edge NXT database.
• An understanding of the issues affecting homelessness and/or voluntary sector in Northern Ireland.

Skills & Knowledge:

• Strong project management skills with ability to oversee end-to-end campaign processes.
• Creative flair for storytelling, with first rate written communication skills.
• Ability to work independently and as part of a team
• Excellent workload management skills and ability to prioritise to meet targets and deadlines

​​​​​​​​​​​​​​Why work for the Simon Community?
We offer an extensive benefit package, including:

• Pension Plan
• Employer funded Healthcare - Benenden Health and Health Shield (includes savings on gym memberships and retail outlets)
• Death in Service Benefit
• Generous Annual Leave Entitlement
• Learning and Development Opportunities
• Compassionate Culture
• Occupational Sick Pay
• Health & Wellbeing Initiatives
• Management Development Programmes
• Long Service Awards
• Blue Light Card Scheme.​​​​​​​​​​​​​​

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A fantastic opportunity has arisen at Mile End Climbing Wall for Marketing and Events Manager.

Mile End Climbing Wall (MECW) is the trading name of the charity Development through Challenge (DtC).

Development through Challenge started life as a charity called North London Rescue Commando (NLRC), set up when London was at threat of flood. They moved to the current site from North London, where they had started as a small water sports centre. In the mid-1980s a change in focus led to the formation of Mile End Climbing Wall. It became the climbing wall in London and one of the first climbing walls in England. In 1997 NLRC changed its name to Development through Challenge.

Since then, we have been providing East London and UK climbing communities with high quality climbing and associated facilities that are available to everyone regardless of ability to pay, physical ability, or skill-level. We organise training and challenges that improve people’s wellbeing.

Responsible to the Operations Manager, this position will work with the Senior Managers, Trustees and CEO, to deliver the strategic plan for marketing and communications and manage their operational implementation - including on and offline campaigns, internal and external communications, publications, digital activities, events and PR to raise awareness of brand and reputation and maximise customer and community engagement.

The position will be responsible for the line management of a p/t social media content creator.

Location: Mile End Climbing Wall, E3

Hours: 37.5 hours per week (full time)

This is a position to:

· Deliver the overall marketing and communications strategic plan for Mile End Climbing Wall (MECW) and Development through Challenge DtC).

· Lead on the development of the MECW and DtC brand positions with the DtC CEO and MECW senior management team, retaining a strong visual identity and advocate our external profile and reputation.

· Lead on conceptualising and executing diverse events, from local climbing competitions to virtual campaigns, playing a pivotal role in fostering a vibrant and engaged community.

This role will involve weekend and evening work from time to time, as it requires attending events taking place at The Wall, as well as attending Board meetings when needed. Extra points if you have climbing experience/ knowledge!

What can we offer?

• Competitive salary
• Enhanced sick leave
• Free climbing for you and a PLUS ONE (including gym access)
• Discounted sauna entry
• Employee Assistance programme, including in-person counselling
• Training, learning and development opportunities

We reserve the right to close the recruitment process before the above date if the right candidate comes along early in the process.

Don’t meet every single requirement? Studies have shown that women, people of colour and people with disabilities are less likely to apply to jobs unless they meet every single requirement. At Development through Challenge we are dedicated to building a diverse, inclusive and authentic workplace therefore if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles!

Much of our work is with children and adults at risk of abuse and as such we follow rigorous child protection policies and procedures in our recruitment process. As a result, this role is subject to an Enhanced Disclosure by the Disclosure and Barring Service. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circ*mstances ofany offences.

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About the role

This is an exciting new post in the Communications Team at Glass Door. Reporting to the Head of Communications, this role will support the delivery of a new paid & organic digital marketing strategy, working closely & collaboratively with both the Comms & Fundraising Teams, as well as co-lead on the delivery of a new website.

Through this role, we will ensure that all our existing supporters are actively communicated with and that we are regularly engaging with a range of new supporters through a unique & tailored approach.

What you will do as part of our team

Marketing:

• Work with all internal stakeholders to develop digital marketing campaigns across paid, earned and owned channels delivering against KPI’s for income, campaigning and brand awareness.

• Co-manage delivery of multiple/ congruent campaigns, appeals & events to attract & engage new supporters - often working alongside key members of other teams including fundraising, operations and advocacy teams.

• Co-lead on the project management & delivery of a new website

• Work collaboratively with the Digital Comms Officer to ensure all content is optimised for multiple purpose/platforms and in line with our brand guidelines

• Contribute creative ideas to generate content for campaigns, news stories, blogs and social media

• Oversee development and delivery of quarterly e-newsletters. Assist colleagues with their email marketing to ensure on brand and in line with overall digital calendar

• Work closely with the Individual Giving Officer to run email marketing campaigns - including audience specific segmented email journeys

• Work closely with the Community & Corporate fundraising colleagues to ensure content and digital journeys are meeting their needs through an integrated marketing approach

Monitor impact

• Monitor the impact of paid & organic marketing campaigns to report on key KPI’s and metrics. Using tools within social media platforms and Google analytics.

• Work closely & collaboratively with the Digital Comms Officer to ensure all conversions of paid promotion are tracked effectively & efficiently

• Analyse marketing journeys for collaborative Fundraising deliverables – including campaigns & appeals and create monthly reports to share success of conversions

• Lead on the moderation and tracking of website usage

• Lead on the evaluation of social media and online reach, create monthly reports, and assist with evaluating the effectiveness of campaigns & appeals

• Lead on the monitoring and track Google ads & analytics

• Monitor and follow trends within digital and innovation to improve the organisation’s digital presence and activities

Strategy

• Support the creation & delivery of the digital audit of GD web & socials

• Support the creation & delivery of the GD Communications Strategy – specifically the digital marketing strategy

• Support the Fundraising Team’s strategic promotion objectives of campaigns, appeals & challenge events

Other

• Attend and participate in relevant team meetings, and other ad hoc meetings when necessary

• Undertake other ad hoc tasks as directed, such as assistance on Glass Door events and fundraising & challenge events

• Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy

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MHFA England is looking for an individualwhowill manage ourexisting and emerging digital learning content, including e-learning modules and course upskills, – creating, revising, editing and adapting content where necessary. The postholder willengage with brief initiators to gain clarity as needed and ensure delivery of impactful digital learning content. They will alsoprovide high quality technical support to internal staff and clients with accessing our digital learning content where necessary.

Please refer to the job description for full details of the role.

About MHFA England 

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing. 

Looking after you 

Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first. 

Interested? How to apply

To apply, please submit your CV and a cover letter. Early application is encouraged as we will be reviewing CVs as they come in.

By applying for this job, you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.

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ISEAL is offering a position for an aspiring sustainability professional who is excited by working to support data-driven innovation. The role will be part of a small team that works to support ISEAL Community Members to improve their management and use of data and technology. If you are looking to apply your existing project support skills and knowledge of data- and technology-focused activities, we can provide you with excellent insights and networks that will benefit your progress.

ISEAL supports sustainability standards and similar market-based sustainability systems to improve their impacts on people and planet. For more information go to iseal(.)org. The team this role is part of facilitates peer-to-peer learning and involves ISEAL Community Members in digital innovation projects that strengthen a range of processes and unlock new value in sustainability systems.

The coordinator will be part of this journey of peer-to-peer learning, pilot testing, and discovery. The role will collaborate with different ISEAL teams and be in contact with ISEAL Community Members and their partners, making this an excellent opportunity to learn about a wide range of initiatives.

To be considered, you will enjoy working on a varied and changing set of coordination tasks working with data practitioners, and will thrive on engaging with complex systems and learning more about topics related to sustainability standards. Some of the knowledge areas you may have come across could include: data management, data collection, geographic information systems (GIS), assurance & auditing, supply chain traceability or environmental and social reporting.

The key responsibilities we entrust you with

Member engagement and Community of Practice

• The Community of Practice is a group of data practitioners from ISEAL community member organisations, who come together to share learning, discuss issues and trends and look at potential innovation based on data and technology.
• Act as the main point of contact for the Data Community of Practice (CoP), scheduling meetings and managing communications on the ISEAL online platform
• Establish and build relationships with Community Members’ data practitioners to understand their current capacities and identify priority topics for cross-learning related to data
• Support in planning outreach to Community Members, using tools such as Salesforce to track participation and identify opportunities to increase engagement in the Data CoP
• Facilitate Community Members’ understanding and self-assessment of relevant data maturity themes and topics
• Support in the design, content development and facilitation of engagement opportunities that feature Member exchange and learning about data
• Support the planning, delivery, and follow-up of Data CoP events

Project support

• Coordinate project processes, including implementing procurement procedures, drafting contracts with consultants (based on ISEAL templates) and maintaining project-related systems
• Support drafting and production of relevant newsletters, website articles, and report sections
• Proof-read, edit, design, and format documents in Word and Powerpoint, using ISEAL templates
• Contribute to outreach to project stakeholders, Community Members, partners & event attendees, answering and directing queries and scheduling appointments and virtual/ in-person meetings
• Organise meeting logistics and delivery of virtual, hybrid, and in person meetings, agenda preparation, notetaking, audio recording and tracking / implementation of follow up actions
• Provide technical support during Zoom and Microsoft Teams meetings, operate other engagement tools (e.g. EasyRetro, Miro, Jamboard, etc), and facilitate break-out rooms
• Carry out background research, review documents, and gather and analyse information on digital innovations, using templates and tools such as Excel
• Attend conferences and learning events and share relevant learnings internally
• Build understanding of Community Members' and external stakeholders’ data needs and capabilities.

Information management

• Maintain resources and web pages related to data governance and information management on the ISEAL online platform
• Facilitate peer exchange and knowledge sharing on priority topics through online platform
• Manage a GitHub repository

General

• Assist and participate in discussions related to the data and information management programme
• Assist in promoting best practice in use of IT, communications and knowledge management systems
• Additional responsibilities as assigned by supervisor

Essential attributes, skills & knowledge

• Experience working in a project support role or data-related role focused on project administration, data and information management, data analysis, and/or stakeholder engagement
• Experience and comfort working with data and digital related subject matter, possibly gained through research, project communications and/or analysis and review of data sets
• Strong organisational skills, and experience with administration, meeting coordination, logistics contracts, budget tracking, etc.
• Good communication skills for partner and external communication and comfortable providing facilitation support (e.g. webinars, workshops etc)
• Good time management and ability to organise multiple simultaneous tasks efficiently with precision and strong attention to detail
• Ability to communicate and work effectively with cross-functional teams in a fully remote, international environment, including regular international time-zone calls
• Ability to thrive in a dynamic work environment with changing projects and working with multiple project leads
• Excellentwrittenand spoken English
• Confidence in using the Microsoft Office suite and IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of contact management databases (e.g. Salesforce)
• Interest in sustainability issues

Additionally desirable

• Experience in data collection, research, monitoring and evaluation.
• Familiarity with auditing, quality assurance, and/or traceability systems
• Familiarity with any of the following: GitHub (or similar digital environments); computer languages like SQL, Python or R; business intelligence tools like Tableau or Power BI; Geographic Information Systems (GIS)

About ISEAL

ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website www.iseal(.)org.

ISEAL´s culture and how we will help you thrive

Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.

These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.

The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.

We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.

We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is a permanent contract

Working hours: Full time, 37.5 hours per week

Salary: £30,000 – 34,500 per annum, depending on experience

Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.

International travel: The post holder may be required to undertake occasional international travel

Ideal start date: August 2024

Interview process

Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)

First interviews (Teams): 3-5 July

Pre-interview timed exercises (between 60 – 90 minutes from home): 5-10 July

Panel interviews (Teams): w/c 15 July

Decision: by 22 July

Accessibility

If candidates required additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.

Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises.

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The Bike Project (TBP) is looking for a Marketing Executive to join the Fundraising & Marketing Team. This role will focus on delivering marketing activity to help drive fundraising donations, increase income through retail sales, and boost engagement with our audiences.

This is a key growth area for TBP, and the post holder will have the opportunity to gain hands-on experience in digital marketing across a range of channels, including social media, email, search, and advertising. We are always exploring new avenues for obtaining fundraising income, and this role will work closely with the Marketing Manager to execute marketing campaigns that achieve this goal. The Bike Project has an entrepreneurial culture stemming from our online and physical bike shop, which raises considerable income annually. This post will contribute to encouraging sales through targeted marketing activities. At a key development time in the Marketing function of our organization, it’s an exciting period where we are exploring new opportunities for driving fundraising, income, and engagement. The post holder will be encouraged to harness their creativity to generate new ideas and work collaboratively with the team to execute them.

Being a small charity, we work in an agile manner which allows for creative ideas to flourish andnew ideas to be implementedquickly. We hold donation sessions weekly out of our London and Birmingham workshops, so there is opportunity to see the impact of your work first hand.

As a team member at the Bike Project you’ll enjoy a fantastic benefits package, including extended family leave, a standard holiday allowance starting at 25 days and increasing with each year of service, access to the Reward Hub, and an Employee Assistance Program.

We particularly encourage applications from disabled, and global majority candidates, and those who have personal experience of being a refugee or the asylum system.

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We’re recruiting a part time Marketing and Communications Manager to support the development, implementation and management of innovative marketing campaigns to drive awareness, interest, and income across all areas of our work.

Job Type: Fixed Term Contract (MatCover)

Hours: 28 hours per week

Salary: £31,196.80 pro rata (based on FTE of £38,996)

Location: Hybrid – FSRH London office (London Bridge) and home working.

Marketing management

• Supporting our Head of Marketing to develop cross-organisation marketing plans to help us achieve our member retention objectives and reach new audiences.
• Leading projects with our Members Services Team, Education and Training, and External Affairs teams to understand the market and customer need for our products and services.

Marketing activities

• Lead on the delivery of effective marketing plans for a range of audiences and outputs, including but not limited to our online and in-person events, qualifications, training and assessments, and clinical guidance, guidelines and standards.
• Write engaging copy for both online and offline marketing collateral – including news stories, blogs, email communications, print and digital adverts, and social media.
• Segment and tailor marketing communications for a range of audiences by professional role, membership type, and level of involvement with us.
• Manage regular email communications with our registered users (those who express an interest in us) and candidates (those currently learning with us) to support their journey towards becoming a member.
• Develop and manage the marketing activities for our core member publication The British Medical Journal in Sexual and Reproductive Health (BMJ SRH)
• Proactively manage a content calendar to help keep track of our range of communications.
• Collaborate with our Digital Marketing Officer to repurpose content from our website and campaign publications for use on social media.
• Ensure all communications practices are GDPR compliant.

Marketing intelligence

• Support the Head of Marketing with desk-based research / activities to help us better understand and engage with newer audiences (e.g., physician associates, pharmacists).
• Monitor and report on the effectiveness of marketing campaigns, using a range of tools (e.g., Google Analytics, CRM reports, Google Data Studio), working closely with our Digital Content Manager and Data Manager.
• Proactively look at ways to improve the overall effectiveness of marketing campaigns, using data and insights to inform this.
• Track and monitor email campaign effectiveness and make recommendations for improvements, most notably during our annual member renewals campaign.

Brand management

• Champion our FSRH values, brand guidelines and style guide, supporting the Head of Marketing to keep our templates and materials up-to-date and implemented correctly.
• Support the development of event specific content for in-person and online events, and occasionally assist as an FSRH representative.
• Produce slides for our CEO / Officers where needed to help share information about FSRH’s work.

You will have experience:

• Developing and delivering successful and multichannel marketing and communications plans
• using email marketing tools and segmenting communications to suit specific audiences
• working across social media platforms and creating tailored content
• using data to understand audiences, measure the success of campaigns and improve effectiveness
• an understanding of GDPR and how it is applied in practice
• copywriting skills for a variety of audiences on different communications channels, both online and offline
• with tools such as Mailchimp, Hootsuite, website content management systems (CMS) and Google Analytics
• Microsoft office skills with a knowledge of Office 365
• positive communication skills, both written and verbal with great attention to detail and proof-reading abilities
• the ability to work flexibly to respond to changing priorities.
• interest in sexual and reproductive healthcare (SRH)

We will offer you:

A range of benefits at FSRH to support staff wellbeing, including:

• 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• Flexible working culture
• Pension and life assurance scheme:
• 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
• Employee Assistance Programme (EAP)
• Employee discounts portal
• ‘Free Lunch’ Thursday (in office)
• Interest free season ticket travel loans
• Enhanced maternity, paternity, adoption, and neonatal pay
• Ongoing training and development

To Apply

In order to fulfil this role, you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

Please send your CV and covering letter

Deadline for applications is 17 June 2024.

Interviews are likely to take place w/c 24 June 2024.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality, and encourage applications from people of all backgrounds and are working hard to minimise unconscious bias.

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Website and Digital Fundraising Manager

Position: Website and Digital Fundraising Manager

Location: Remote, regular travel to London expected

Contract: Permanent

Hours: Full-time

Salary: £35,700 - £38,588 per annum

Closing Date: 8th July 2024 at 12pm

Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.

About the Role

Now is an exciting time to join the organisation. You will lead on the back-end functionality of our website and spearhead our digital campaigns. In this role you will be leveraging cutting-edge tools and platforms to enhance donor engagement, supporter acquisition and supporter journeys, also supporting offline channels, creating a great supporter experience for anyone who finds the organisation online.

This role will ensure as potential supporters seek us out and/or visit our website as a result of seeing offline propositions, the messaging is consistent, and if they choose to donate, they have an excellent experience.

Key responsibilities include:

• Review our existing website and lead a project to transition to a new platform, including seeking a provider and implementation.
• Review and improve the online giving experience.
• Potentially recruit a digital content role to provide relevant content to engage our audiences.
• Main responsibility for the technical back-end functionality of the organisation's website, working closely together with the Digital Communications Manager who leads on content and front-end.
• Managing the relationship with the organisation’s web-agency, scoping, and leading development projects.

• Work closely with colleagues to understand and ensure the best possible supporter experience and journey.
• Analytics and reporting.
• SEO optimisation.
• Email marketing.

About You

We are looking for a team player with a positive mindset and technical expertise in website management and digital fundraising.

You will need to have the following skills and experience:

• Proven Website management experience, excellent knowledge of working in CMS systems and leading on more complex back-end and development projects.
• Proficient in effectively using data analysis tools (Google Analytics, Tag Manager) and user experience optimisation tools (HotJar), to inform future website projects to optimise traffic and experience.
• Email marketing experience, proficient in using Mailchimp, writing copy and setting up more complex email journeys.
• Digital Fundraising experience, with a track record setting up digital advertising.
• Experience producing budgets, reporting variances against the plan and re-forecasting.
• Strong copywriter email content.
• Strong understanding of fundraising and the role of digital in supporting on and offline activity.
• Team player who enjoys working collaboratively with colleagues.
• Excellent interpersonal skills, with listening abilities.

About the Organisation

Established in 2006, The organisation is a UK-based, international charity dedicated to bringing solar power to rural communities in sub-Saharan Africa.

Currently, there are nearly 600 million people in sub-Saharan Africa living without electricity. When the sun goes down at night, families are reliant on dangerous and expensive forms of lighting, such as candles and kerosene lamps.

The organisation is pioneering innovative enterprise programmes that tackle poverty and climate change by providing access to clean, safe solar light to homes, clinics, and schools. To date, they have distributed over 2.3 million lights, directly impacting over 11 million people. Families across the continent can now rely on safe, renewable solar lights as the sun sets, but there is still a long way to go to achieve universal access to energy, and we are stepping up our efforts to ensure communities otherwise left behind will have access to solar energy, creating instant sustainable change for people and the planet.

How to apply

Applicants are invited to email their CV and a covering letter, explaining how their skills and experience meet each criteria in the person specification.

You may have experience in areas such as: Website, Digital Content, Content, Marketing, Digital Marketing, Social Media, Content and Media, Media and Content, Digital Marketing Content, Website Manager, Digital Content Manager, Content Manager, Marketing Manager, Digital Marketing, Manager, Social Media Manager, Content and Media Manager, Media and Content Manager, Digital Marketing Content Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

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Details

Salary:£36,029 per annum

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is based in King’s Cross, London (WC1X 9JG).Our expectation is that you will come to London a few times each month for team meetings, including a quarterly ‘all staff’ event, and a quarterly External Affairs away day. You may also find it useful to visit member hospices. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time.

Contractually this role is London-based.

Contract:Permanent,full time (35 hours per week).

Benefits:

• 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture

How to Apply:CV and supporting statement - using Hospice UK’s supporting statement document – see below

Closing date for applications:5pm on Wednesday 19 June 2024.

Interview dates:Interviews will take place onTuesday 2 and Wednesday 3 July 2024.

Interviews can take place in person at our office in London or remotely via Teams. We’ll send questions and assessments to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information

We’re looking for a creative-loving Marketing Communications person to join our digital content team at Hospice UK. It’s a really exciting chance to jump into a pivotal role here, and facilitate much of the great visual content that we produce as a team.

You’ll be working with some lovely people in the wider Communications and Campaigns team, which is part of an External Affairs directorate. We’re a small, close-knit department but already this year we’ve achieved some truly mighty results – not least, our recent rebrand, new strategy and new visual identity.

As you might imagine, working at a hospice charity brings with it some truly compassionate people. It’s a really lovely place to work because the people make it so. As Senior Marketing Communications Officer, you’d be part of a team of three, including your line manager (Senior Digital Marketing & Campaign Manager), and Membership Communications Officer.

And yes – as a hospice charity, we do work with death and dying on a daily basis. But it’s not all doom and gloom. Actually, by talking about it, writing about it and sharing stories about it, we’re helping to remove the stigma and taboo that it often comes with. And those stories and communications help give people hope, strength and confidence, sometimes when they need it most.

As Senior Marketing Communications Officer, you’ll be looking after a lot of our more creative, aesthetic products and projects. You might already be working as a Marketing or Digital Marketing Officer or Coordinator, and looking for the next step for your career. Or you could be an established Marcomms professional searching for a new challenge. Maybe you’ve already been in a marketing management position and want to get back to doing what you love!

Either way, you’ll be pretty knowledgeable on how to look after digital channels like social media and websites, and will have some experience of both. You might have some photoshoot management and video projects under your belt too, and ideally you’ll have experience of managing a digital asset management system. The role will also involve some print project knowledge, so it would be really handy if you’ve looked after relationships with designers, printers and know how the process works (and what gsm our new Impact Report should be, for example!)

We don’t expect you to be a brand specialist, but hopefully you’ll have experience of working with an organisation’s brand book, tone of voice and visual identity guidelines. That’s because many people in other teams here will turn to you for guidance on how to use our new brand, which logo or font to use, and requests to source appropriate photography in our house style.

We’re looking to bolster our content and storytelling about compelling hospice care, and we’d love someone to join us with ideas on how to elevate that, and help source and write those stories up for us. Part of your role as Senior Marketing Communications Officer will be to help produce content – stories, videos, photos, resources – to our two major national campaigns: Hospice Care Week, and Dying Matters Awareness Week. Check out what we did for the latter: abeautifully animated filmandstories of the people in it.

Here’s what the outgoing role-holder says about her time here: “I’ve loved the variety of this role and being able to work with different teams on various projects - it keeps work interesting! I have also really enjoyed the people – my colleagues in the team are knowledgeable, supportive and collaborative.”

We’re based in London’s King’s Cross, just a five minute walk from the station. But Hospice UK employees are based all over the UK! Our hybrid working policy means that as long as you are able to get to the office a few times a month, you’re free to work from wherever you want (in the UK) for the rest of the time. We have both quarterly all-staff and External Affairs away days, which are a great chance to catch up in person with colleagues from around Hospice UK.

If you’re interested in our exciting Marketing Communications role, we’d love to hear from you.

Hospice UK:

As the national champion for hospices, we fight to make sure hospice care is there for everyone, from every background. We fight to make sure hospices are able to deliver the best personalised care. We fight to make sure hospices can thrive – today and into the future.

We represent the community of more than 200 hospices across the UK. They do everything they can for children and adults living with long-term illnesses or approaching the end of their lives. We do everything we can to support hospices’ invaluable work.

Our mission is to promote and protect hospice care for all who need it, for now and forever.

How to apply

If you would like to apply for this role, please send the following documents torecruitmentby5pm on Wednesday 19 June 2024

• Your CV. Ideally in Word format.
• A completedsupporting statement form
• A completedequalities monitoring form

We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel

Please make sure you provide your contact details in your email. We’ll contact you to let you know whether we would like to meet you. Please do note the interview dates above

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Circa £50,000 per annum

Fixed term (12 months – Parental Leave Cover)

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Senior Project Manager (Marketing Portfolio).

The Senior Project Manager (Marketing Portfolio) will work across all parts of the organisation to provide specialist change management services, ensuring key strategic projects, campaigns and programmes of work implement and embed change successfully.

We are seeking an individual with experience in planning and implementing change management strategies, portfolio management in a marketing delivery or a relevant setting, and stakeholder management. To succeed in this role, you should have knowledge and practical experience in project management methodologies (such as Waterfall and Agile) and change management strategy. Additionally, strong communication skills, experience in marketing delivery, and the ability to lead collaboration through facilitating workshops are essential.

Act now and visit the website via the apply buttonto apply online.

Closing date: 5pm,Monday 17 June 2024.

Interview date:Week commencing 8 July 2024.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circ*mstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circ*mstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care lineduring office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

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Product Manager

Location: Cambridge or London

Salary: £61,500 - £68,000 per annum plus benefits

Position Type: Temporary Full-Time or Part-Time

Overview

We are seeking an experienced Product Manager, Digital Learning to drive the development and delivery of digital products focused on promoting sustainable practices in laboratories for chemical scientists and laboratory personnel. In this 18-month fixed-term role, you will play a crucial part in our professional development program, aligning with our sustainability strategy and commercial initiatives.

Reporting to the Head of Product Management and Innovation, you will engage with internal and external stakeholders at all levels, collaborating closely with our Product and Science teams . You will build strong connections with cross-functional teams, our members, and customers, developing internal and external relationships to influence key decision-makers, meet financial goals and create community impact.

As Product Manager for digital learning, you will be responsible for the end-to-end management of our Sustainable Laboratories learning and certification products. This includes ideation, development, launch, and ongoing optimisation. To be successful in this role, you will have a strong background in educational technology, product development, and digital learning platforms, as well as commercial and financial acumen and a passion for delivering engaging and effective learning experiences.

At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate. Although this role is contractually based at our Cambridge or London office, you will be able to work from home within the UK, with the expectation that you will attend the office on an ad-hoc basis. If you need flexible working arrangements, please outline this in your application.

What we are looking for:

Qualifications:

• Degree level or equivalent in Education, Instructional Design, Business Administration, or a related field. (degree in chemical sciences or related subject is desirable but not essential)

Professional experience:

• Minimum of 5 years of experience in product development, specifically in online learning or educational technology.

• Proven track record of successfully launching and managing the lifecycle of digital learning products.

• Experience working with learning management systems (LMS), other educational technology platforms and assessment methodologies.

• Proven commercial and financial acumen, with understanding of various digital learning, licencing, and packaging models.

• Experience working and managing relationship with third party content development agencies.

Technical, analytical and interpersonal skills:

• Proficient in product tools and methodologies.

• Familiarity with e-learning standards (e.g., SCORM, xAPI).

• Understanding of instructional design principles and learning theories.

• Strong analytical and problem-solving abilities.

• Ability to leverage data to make informed product decisions.

• Excellent verbal and written communication skills.

• Ability to articulate complex ideas to diverse audiences.

• Strong collaboration and teamwork skills.

• Ability to manage multiple stakeholders and build strong relationships.

• Creative thinker with a passion for innovation in education.

• Ability to stay ahead of industry trends and incorporate new technologies

• A full job description is available here.

If you are interested in this role, please apply before the end of the closing date. When applying, you will need to provide an up-to-date CV and a supporting statement (no more than 500 words) indicating how your skills/ expertise match the competencies outlined in the Job Description.

About the RSC

We are a not-for-profit organisation with a thriving international community of over 60,000 members in 125 countries, an internationally renowned publisher of high-quality chemical science knowledge and the professional body for chemists in the UK, with a reputation as an influential champion for the chemical sciences.

Our global community spans hundreds of thousands of scientists, librarians, teachers, students, pupils and people who love chemistry. We connect our community by holding scientific conferences, symposia, workshops and webinars and we partner globally for the benefit of the chemical sciences.

Our purpose is to help the chemical science community make the world a better place. Our vision is for a world where chemical scientists have adapted, innovated and succeeded in a changing world and ensured chemistry is a force for good. The culture in science supports an inclusive and enabling community for the benefit of everyone. Science infrastructure, funding, policy and regulation enables chemical scientists to continue to drive forward new research and innovation.

Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.

At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.

As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.

We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information.

You may also have experience in the following: Manager, Learning Technology Product Manager, Educational Technology Product Manager, EdTech Product Manager, Virtual Learning Product Manager, Digital Course Product Manager, Instructional Product Manager, E-Learning Solutions Manager, Digital Curriculum Product Manager, and Learning Experience Product Manager.

REF-214595

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The Mass Market team’s mission is to inspire the UK public to financially support the IRC in order to help people impacted by conflict and disaster. The main purpose of this role is to support the Director, Mass Markets UK in generating long-term sustainable growth, maximising net unrestricted revenue and developing a supporter-centric fundraising model.

As the Senior Acquisition Marketing Manager, you will be responsible for developing and leading the Acquisition strategy and programme across cause and prize-led programmes, supported by a team of three. You will be responsible for significantly growing the supporter base and meeting income targets by optimising our multi-channel cash and regular giving programmes and expanding into new products, channels and audiences. You will respond to emergency appeals led by IRC, and as a member of the Disasters Emergency Committee, ensuring speed to market and maximum net revenue are prioritised at all times.

You will be joining a team focused on excellence and growth, with significant opportunity to lead on change and drive impact.

Scope and Authority

Authority:

The post holder will have the authority to make decisions regarding acquisition operations and to make decisions and recommendations regarding strategy and long-term financial planning alongside the Director, Mass Markets UK.

Responsibility for Resources:

This position will manage and develop 3 team members, with plans to expand the team over the remaining years of the strategic plan. This position will also manage agency relationships and consultants. The post holder will be accountable for a substantial income and expenditure budget.

Key Working Relationships

Internal:

· Director, Mass Markets UK

· Senior Retention Marketing Manager

· Mass Market Global Support (Digital and Offline Acquisition)

· Data and Analytics

· Corporate Finance and Financial Planning and Analysis (FP&A)

· Gift Processing

· Comms, Digital Engagement and Creative Studio teams

· Mass Market equivalents in other markets e.g., Sweden

· Marketing Technology, Systems & Platforms teams

External:

· Fundraising consultants, agencies, and other key suppliers

KEY ACCOUNTABILITIES

Strategy and programme development (50%)

• In consultation with Director of Mass Markets, UK, lead on the development, implementation and monitoring of the UK Acquisition strategy and operational plan

· Maintain and develop a monitoring and reporting framework for acquisition activity and associated KPIs that show the performance of the acquisition strategy

• Oversee donor acquisition and revenue activities across cash, regular giving, lead gen, lottery and the mid-level portfolio

· Deliver emergency appeals both as IRC and as a member of the Disasters Emergency Committee, review and develop processes and collaborate with other departments and the DEC to ensure speed to market and maximum net revenue during activation

· Continuously assess and improve our core business and work to diversify our channel and product mix, alongside exploration of audience profiles that enable us to reach new segments of the UK public with meaningful propositions and messaging

• Be accountable for activity being produced on time, in budget and within departmental strategic objectives
• Work closely with equivalent teams in other national markets (i.e. Germany, Sweden, US, South Korea) and central support teams to ensure all engagement is coordinated, and where appropriate, synchronised.

Budgeting and planning (20%)

· Oversee the acquisition planning and budgeting process, ensuring all activity and project work is aligned with UK Mass Markets strategic objectives, is created in conjunction with Retention priorities and is balanced against team and organisational resources

· Propose investment / disinvestment where appropriate, and advise the Director of Mass Markets UK on additional long-term and short-term investment opportunities

· Balance in-year net income opportunities against multi-year investments, ensuring plans balance new donor targets with revenue generation

· Monitor the effectiveness of activities on an ongoing basis and take contingency action as appropriate to achieve monthly net income targets and return on investment

· Oversee income and expenditure tracking and manage the reconciliation and monthly variance reporting, providing commentary to the Director, Mass Markets and FP&A colleagues on a regular basis

Leadership and management (10%)

· Lead and develop the Acquisition team, ensuring performance objectives are managed throughout the year and opportunities for development and progression are identified and prioritised

· Be an active part of the UK Mass Markets management team, modelling leadership behaviours and supporting the Director, Mass Markets UK in developing a team culture of high performance, continuous improvement and constructive feedback

· Deputise for the Director, Mass Markets UK as and when required

· Work closely with the Senior Retention Marketing Manager to increase connection across Acquisition and Retention, with the ultimate aim of developing a seamless progression for new donors and prospects into further cultivation

· Be the acquisition expert in cross-market working groups and committees

· Manage 3rd party supplier relationships and contracts, ensuring all work carried out is to a high standard and represents good value for money

· Along with the Senior Retention Marketing manager, lead the internal gambling operations committee and be the specialist in gambling legislation and best practice for prize-led products

· Forge excellent relationships across all areas of the IRC to identify opportunities for collaboration where appropriate

· Network and build profile of the IRC-UK Mass Markets team internally and externally, and champion fundraising within the organisation

· Work closely with the creative studio to develop content that actively demonstrates our commitment to diversity, equity and inclusion guidelines and is appropriate for the UK strategy and audience

· Work with digital engagement and communications colleagues to maximise collaboration opportunities

Insight, analysis and data management (10%)

· Ensure all activity and budgetary decision making is insight driven

· Oversee detailed end of campaign reports to ensure all relevant information is documented and used to inform future activity

· Work closely with the data teams and external agencies and services in order to gain a detailed understanding of IRC supporters, both behaviourally and attitudinally, and use this insight to inform targeting and marketing activity

· Maintain an up-to-date knowledge of current GDPR legislation and ensure all acquisition activity is compliant

General (10%)

• Keep up to date with the sector developments and benchmarking in individual giving and digital fundraising to ensure IRC is at the forefront of fundraising developments.

· Maintain an up-to-date knowledge of current legislation, best practice and industry standards and adhere to all relevant regulation including the Fundraising Regulator, Gambling Commission and ICO. Ensure all fundraising and marketing is ethical, effective and supporter centric

· This post may involve some national and international travel, overnight stays and very occasional working outside core office hours

· Undertake any other additional tasks as requested by the Director of Mass Markets

PERSON SPECIFICATION

Essential

Skills, Knowledge and Qualifications:

• Driven and proactive with a solutions-based attitude and the ability to motivate a team
• Strong interpersonal skills, with the ability to manage, influence and negotiate with stakeholders at all levels

· Detailed understanding of the digital fundraising environment and of managing a face-to-face and other offline channels, including agency management

· Ability to manage sophisticated budgets and performance forecasting models

· Comprehensive understanding and experience of audience segmentation, analytical modelling such as LTV and use of insights to drive strategy and performance

· Commercial mindset, with the ability to set and evaluate short and long-term strategic objectives and pivot based on results

· Numerate with excellent data analysis and interpretation skills

· Excellent organisation and prioritisation skills, especially the ability to manage a complex, varied and substantial team workload

· Detailed understanding of UK gambling legislation and compliance requirements relating to prize-led fundraising

· Excellent verbal and written English and the ability to produce well designed and high quality proposals and reports.

· Institute of Fundraising, Cass or comparable qualifications would be an advantage.

Experience:

· Experience of leading a fast-paced, high performing team

· Senior-level experience of leading individual giving programmes, with a proven track record of successfully running a multi-product portfolio (preferably across cause and prize-led products)

· Detailed understanding of UK gambling legislation and compliance requirements relating to prize-led fundraising

· Detailed understanding and management of cash and recurring revenue business models

· Experience of taking new products to market

· Experience and understanding of creative process and relationship with brand identity through different channels and audiences

· Experience working for a centralised, international organisation would be a strong advantage

· Experience using a CRM system.

Skills and Attributes:

· Language Skills: English (fluent). No additional languages are necessary but German or Swedish would be an advantage.

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